Avaya LLC
AState contracts since 1999Updated Nov 13, 2026
Avaya LLC holds 22 contracts worth $330.1M with 12 New York State agencies, most with Office of General Services - Purchasing Contracts; 3 active today. The first started in 1999.
- Total contract value
- $330.1M
- Current contract amounts
- Spent to date
- $138.3M
- 42% of contract value
- Active contracts
- 3
- $54.6M in active value
- Contracts on record
- 22
- Since 1999
- Agencies served
- 12
- Most with Office of General Services - Purchasing Contracts
- Years active
- 27
- First contract 1999
Contact & company
Business information and how to reach the company.
Address
Leadership
Jeff Clarke
Chief Executive Officer
Marylou Maco
Chief Revenue and Customer Experience Officer
Sherri Moyen
Chief Financial Officer
Patrick Dennis
CEO
Danielle Marino
General Counsel and Chief Compliance Officer
Mark Green
Chief People Officer
Contracts
22 contracts with New York State agencies, active first. Open a row for the full record.
| Details | Contract | Type | Contract no. | Term | |||||
|---|---|---|---|---|---|---|---|---|---|
Avaya maintenance and managed services, 73600, 22802, PM20790 OC00053Commodity: Computer hardware and softwareActive | Office of Court Administration | Commodity: Computer hardware and softwareCommodity | OC00053 | Apr 1, 2024to Mar 31, 2027 | Apr 1, 2024 | Mar 31, 2027 | $953,983$0 spent | $0 | |
Onsite technicians for support of Avaya hardware and software, 73600, 22802, PM20790 OC000781Commodity: Computer hardware and softwareActive | Division of Military & Naval Affairs | Commodity: Computer hardware and softwareCommodity | OC000781 | Nov 1, 2023to Oct 31, 2028 | Nov 1, 2023 | Oct 31, 2028 | $2,951,177$0 spent | $0 | |
Info Tech Umbrella Contract PM20790Commodity: Computer hardware and softwareActive | Office of General Services - Purchasing Contracts | Commodity: Computer hardware and softwareCommodity | PM20790 | Nov 30, 2015to Nov 29, 2030 | Nov 30, 2015 | Nov 29, 2030 | $50,675,000$15,540,349 spent | $15,540,349 | |
Year 3 and 4 of telecommunications maintenance, repair, and support 73600, 22802, PM20790 OC000582Service: Data voice and video communication services | Division of Military & Naval Affairs | Service: Data voice and video communication servicesService | OC000582 | Aug 28, 2023to Mar 31, 2024 | Aug 28, 2023 | Mar 31, 2024 | $1,233,270$0 spent | $0 | |
Telecommunication system support OP2333Service: Other / misc. services | Division of Military & Naval Affairs | Service: Other / misc. servicesService | OP2333 | Jul 1, 2023to Oct 31, 2023 | Jul 1, 2023 | Oct 31, 2023 | $196,745$196,745 spent | $196,745 | |
VOIP managed phone services, 73600, 22802, PM20790 OC00017Commodity: Communications equipment and supplies | Office of Court Administration | Commodity: Communications equipment and suppliesCommodity | OC00017 | Apr 1, 2023to Dec 31, 2023 | Apr 1, 2023 | Dec 31, 2023 | $238,500$0 spent | $0 | |
Maintenance of avaya communications equipment (OGS contract # pt64524) T212616Contract not subject to state pre-audit | SUNY - Health Science Center at Brooklyn | Contract not subject to state pre-auditNot pre-audited | T212616 | Dec 15, 2011to Dec 14, 2016 | Dec 15, 2011 | Dec 14, 2016 | $1,062,805$628,732 spent | $628,732 | |
Comprehensive telecommunications equipment & solutions (statewide) PT64524Equipment: Communications | Office of General Services - Purchasing Contracts | Equipment: CommunicationsEquipment | PT64524 | May 7, 2009to Nov 30, 2017 | May 7, 2009 | Nov 30, 2017 | $171,468,000$40,047,563 spent | $40,047,563 | |
Maintenance of multiple telephone switches located at dmna facilities statewide (10/90 state/fed) CMS0686Equipment: Communications | Division of Military & Naval Affairs | Equipment: CommunicationsEquipment | CMS0686 | Oct 1, 2008to Sep 30, 2011 | Oct 1, 2008 | Sep 30, 2011 | $2,570,789$2,426,094 spent | $2,426,094 | |
Maintenance for definity G3R T000438Contract not subject to state pre-audit | College at Potsdam | Contract not subject to state pre-auditNot pre-audited | T000438 | Jul 1, 2008to Apr 8, 2015 | Jul 1, 2008 | Apr 8, 2015 | $165,762$165,762 spent | $165,762 | |
Port maintenance lots 1 & 4 installation and maintenance of lucent definity C002248Equipment: Communications | Office of Information Technology Services - Telecommunications | Equipment: CommunicationsEquipment | C002248 | Apr 8, 2004to Sep 30, 2017 | Apr 8, 2004 | Sep 30, 2017 | $62,252,773$47,159,007 spent | $47,159,007 | |
Telephone maint CMS0686Equipment: Communications | Manhattan Psychiatric Center | Equipment: CommunicationsEquipment | CMS0686 | Mar 1, 2004to Feb 28, 2013 | Mar 1, 2004 | Feb 28, 2013 | $429,808$373,235 spent | $373,235 | |
Telephone maint CMS0686Equipment: Communications | Bronx Psychiatric Center | Equipment: CommunicationsEquipment | CMS0686 | Jul 1, 2003to Jun 30, 2012 | Jul 1, 2003 | Jun 30, 2012 | $756,694$492,516 spent | $492,516 | |
Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD) PT59503Equipment: Communications | Office of General Services - Purchasing Contracts | Equipment: CommunicationsEquipment | PT59503 | Oct 22, 2002to Jan 23, 2008 | Oct 22, 2002 | Jan 23, 2008 | $6,192,332$2,097,285 spent | $2,097,285 | |
Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD) PS59504Equipment: Communications | Office of General Services - Purchasing Contracts | Equipment: CommunicationsEquipment | PS59504 | Oct 22, 2002to Jan 23, 2011 | Oct 22, 2002 | Jan 23, 2011 | $315,380$441,102 spent | $441,102 | |
Telephone maintenance CMS0686Equipment: Communications | St. Lawrence Psychiatric Center | Equipment: CommunicationsEquipment | CMS0686 | Jul 1, 2002to Jun 30, 2011 | Jul 1, 2002 | Jun 30, 2011 | $445,798$237,897 spent | $237,897 | |
Networking hardware & software - avaya communication (statewide) PT57866Equipment: It hardware / software | Office of General Services - Purchasing Contracts | Equipment: It hardware / softwareEquipment | PT57866 | Apr 9, 2002to Apr 8, 2012 | Apr 9, 2002 | Apr 8, 2012 | $6,250,000$14,423,580 spent | $14,423,580 | |
Networking hardware & software - avaya communication (statewide) PS57867Equipment: It hardware / software | Office of General Services - Purchasing Contracts | Equipment: It hardware / softwareEquipment | PS57867 | Apr 9, 2002to Apr 8, 2015 | Apr 9, 2002 | Apr 8, 2015 | $2,156,100$2,091,698 spent | $2,091,698 | |
Annual maintenance for the PBX/telephone equip- ment at hudson ST., troy and endicott CMS0686Equipment: Communications | Department of Labor | Equipment: CommunicationsEquipment | CMS0686 | Apr 1, 2001to Mar 31, 2011 | Apr 1, 2001 | Mar 31, 2011 | $5,312,217$4,241,715 spent | $4,241,715 | |
Acquire and maintain digital telecommunications system C060100Equipment: Communications | College at Purchase | Equipment: CommunicationsEquipment | C060100 | Jun 1, 2000to Mar 28, 2011 | Jun 1, 2000 | Mar 28, 2011 | $2,311,402$808,556 spent | $808,556 |
Avaya maintenance and managed services, 73600, 22802, PM20790Office of Court AdministrationApr 1, 2024 – Mar 31, 2027Active$953,983
- Description
- Avaya maintenance and managed services, 73600, 22802, PM20790
- Contract number
- OC00053
- Type
- Commodity: Computer hardware and softwareCommodity
- Term
- Apr 1, 2024 → Mar 31, 20273 years
- Approved
- Apr 9, 2024
- Status
- Active
- Amount
- $953,983
- Spent to date
- $0 · 0% of the amount
Onsite technicians for support of Avaya hardware and software, 73600, 22802, PM20790Division of Military & Naval AffairsNov 1, 2023 – Oct 31, 2028Active$2,951,177
- Description
- Onsite technicians for support of Avaya hardware and software, 73600, 22802, PM20790
- Contract number
- OC000781
- Type
- Commodity: Computer hardware and softwareCommodity
- Term
- Nov 1, 2023 → Oct 31, 20285 years
- Approved
- Nov 21, 2023
- Status
- Active
- Amount
- $2,951,177
- Spent to date
- $0 · 0% of the amount
Info Tech Umbrella ContractOffice of General Services - Purchasing ContractsNov 30, 2015 – Nov 29, 2030Active$50,675,000
- Description
- Info Tech Umbrella Contract
- Contract number
- PM20790
- Type
- Commodity: Computer hardware and softwareCommodity
- Term
- Nov 30, 2015 → Nov 29, 203015 years
- Approved
- Dec 1, 2015
- Status
- Active
- Amount
- $50,675,000
- Spent to date
- $15,540,349 · 31% of the amount
Year 3 and 4 of telecommunications maintenance, repair, and support 73600, 22802, PM20790Division of Military & Naval AffairsAug 28, 2023 – Mar 31, 2024$1,233,270
- Description
- Year 3 and 4 of telecommunications maintenance, repair, and support 73600, 22802, PM20790
- Contract number
- OC000582
- Type
- Service: Data voice and video communication servicesService
- Term
- Aug 28, 2023 → Mar 31, 20247 months
- Approved
- Sep 19, 2023
- Status
- Ended
- Amount
- $1,233,270
- Spent to date
- $0 · 0% of the amount
Telecommunication system supportDivision of Military & Naval AffairsJul 1, 2023 – Oct 31, 2023$196,745
- Description
- Telecommunication system support
- Contract number
- OP2333
- Type
- Service: Other / misc. servicesService
- Term
- Jul 1, 2023 → Oct 31, 20234 months
- Approved
- Jan 3, 2024
- Status
- Ended
- Amount
- $196,745
- Spent to date
- $196,745 · 100% of the amount
VOIP managed phone services, 73600, 22802, PM20790Office of Court AdministrationApr 1, 2023 – Dec 31, 2023$238,500
- Description
- VOIP managed phone services, 73600, 22802, PM20790
- Contract number
- OC00017
- Type
- Commodity: Communications equipment and suppliesCommodity
- Term
- Apr 1, 2023 → Dec 31, 20239 months
- Approved
- Jul 3, 2023
- Status
- Ended
- Amount
- $238,500
- Spent to date
- $0 · 0% of the amount
Maintenance of avaya communications equipment (OGS contract # pt64524)SUNY - Health Science Center at BrooklynDec 15, 2011 – Dec 14, 2016$1,062,805
- Description
- Maintenance of avaya communications equipment (OGS contract # pt64524)
- Contract number
- T212616
- Type
- Contract not subject to state pre-auditNot pre-audited
- Term
- Dec 15, 2011 → Dec 14, 20165 years
- Approved
- Dec 22, 2011
- Status
- Ended
- Amount
- $1,062,805
- Spent to date
- $628,732 · 59% of the amount
Comprehensive telecommunications equipment & solutions (statewide)Office of General Services - Purchasing ContractsMay 7, 2009 – Nov 30, 2017$171,468,000
- Description
- Comprehensive telecommunications equipment & solutions (statewide)
- Contract number
- PT64524
- Type
- Equipment: CommunicationsEquipment
- Term
- May 7, 2009 → Nov 30, 20178.6 years
- Approved
- May 7, 2009
- Status
- Ended
- Amount
- $171,468,000
- Spent to date
- $40,047,563 · 23% of the amount
Maintenance of multiple telephone switches located at dmna facilities statewide (10/90 state/fed)Division of Military & Naval AffairsOct 1, 2008 – Sep 30, 2011$2,570,789
- Description
- Maintenance of multiple telephone switches located at dmna facilities statewide (10/90 state/fed)
- Contract number
- CMS0686
- Type
- Equipment: CommunicationsEquipment
- Term
- Oct 1, 2008 → Sep 30, 20113 years
- Approved
- Jan 31, 2011
- Status
- Ended
- Amount
- $2,570,789
- Spent to date
- $2,426,094 · 94% of the amount
Maintenance for definity G3RCollege at PotsdamJul 1, 2008 – Apr 8, 2015$165,762
- Description
- Maintenance for definity G3R
- Contract number
- T000438
- Type
- Contract not subject to state pre-auditNot pre-audited
- Agency
- College at Potsdam
- Term
- Jul 1, 2008 → Apr 8, 20156.8 years
- Approved
- Aug 16, 2010
- Status
- Ended
- Amount
- $165,762
- Spent to date
- $165,762 · 100% of the amount
Port maintenance lots 1 & 4 installation and maintenance of lucent definityOffice of Information Technology Services - TelecommunicationsApr 8, 2004 – Sep 30, 2017$62,252,773
- Description
- Port maintenance lots 1 & 4 installation and maintenance of lucent definity
- Contract number
- C002248
- Type
- Equipment: CommunicationsEquipment
- Term
- Apr 8, 2004 → Sep 30, 201713.5 years
- Approved
- Feb 15, 2008
- Status
- Ended
- Amount
- $62,252,773
- Spent to date
- $47,159,007 · 76% of the amount
Telephone maintManhattan Psychiatric CenterMar 1, 2004 – Feb 28, 2013$429,808
- Description
- Telephone maint
- Contract number
- CMS0686
- Type
- Equipment: CommunicationsEquipment
- Term
- Mar 1, 2004 → Feb 28, 20139 years
- Approved
- Sep 16, 2004
- Status
- Ended
- Amount
- $429,808
- Spent to date
- $373,235 · 87% of the amount
Telephone maintBronx Psychiatric CenterJul 1, 2003 – Jun 30, 2012$756,694
- Description
- Telephone maint
- Contract number
- CMS0686
- Type
- Equipment: CommunicationsEquipment
- Agency
- Bronx Psychiatric Center
- Term
- Jul 1, 2003 → Jun 30, 20129 years
- Approved
- Sep 22, 2004
- Status
- Ended
- Amount
- $756,694
- Spent to date
- $492,516 · 65% of the amount
Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)Office of General Services - Purchasing ContractsOct 22, 2002 – Jan 23, 2008$6,192,332
- Description
- Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)
- Contract number
- PT59503
- Type
- Equipment: CommunicationsEquipment
- Term
- Oct 22, 2002 → Jan 23, 20085.3 years
- Approved
- Oct 26, 2007
- Status
- Ended
- Amount
- $6,192,332
- Spent to date
- $2,097,285 · 34% of the amount
Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)Office of General Services - Purchasing ContractsOct 22, 2002 – Jan 23, 2011$315,380
- Description
- Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)
- Contract number
- PS59504
- Type
- Equipment: CommunicationsEquipment
- Term
- Oct 22, 2002 → Jan 23, 20118.3 years
- Approved
- Oct 26, 2007
- Status
- Ended
- Amount
- $315,380
- Spent to date
- $441,102 · 100% of the amount
Telephone maintenanceSt. Lawrence Psychiatric CenterJul 1, 2002 – Jun 30, 2011$445,798
- Description
- Telephone maintenance
- Contract number
- CMS0686
- Type
- Equipment: CommunicationsEquipment
- Term
- Jul 1, 2002 → Jun 30, 20119 years
- Approved
- Nov 21, 2003
- Status
- Ended
- Amount
- $445,798
- Spent to date
- $237,897 · 53% of the amount
Networking hardware & software - avaya communication (statewide)Office of General Services - Purchasing ContractsApr 9, 2002 – Apr 8, 2012$6,250,000
- Description
- Networking hardware & software - avaya communication (statewide)
- Contract number
- PT57866
- Type
- Equipment: It hardware / softwareEquipment
- Term
- Apr 9, 2002 → Apr 8, 201210 years
- Approved
- Feb 28, 2007
- Status
- Ended
- Amount
- $6,250,000
- Spent to date
- $14,423,580 · 100% of the amount
Networking hardware & software - avaya communication (statewide)Office of General Services - Purchasing ContractsApr 9, 2002 – Apr 8, 2015$2,156,100
- Description
- Networking hardware & software - avaya communication (statewide)
- Contract number
- PS57867
- Type
- Equipment: It hardware / softwareEquipment
- Term
- Apr 9, 2002 → Apr 8, 201513 years
- Approved
- Feb 28, 2007
- Status
- Ended
- Amount
- $2,156,100
- Spent to date
- $2,091,698 · 97% of the amount
Annual maintenance for the PBX/telephone equip- ment at hudson ST., troy and endicottDepartment of LaborApr 1, 2001 – Mar 31, 2011$5,312,217
- Description
- Annual maintenance for the PBX/telephone equip- ment at hudson ST., troy and endicott
- Contract number
- CMS0686
- Type
- Equipment: CommunicationsEquipment
- Agency
- Department of Labor
- Term
- Apr 1, 2001 → Mar 31, 201110 years
- Approved
- Apr 19, 2001
- Status
- Ended
- Amount
- $5,312,217
- Spent to date
- $4,241,715 · 80% of the amount
Acquire and maintain digital telecommunications systemCollege at PurchaseJun 1, 2000 – Mar 28, 2011$2,311,402
- Description
- Acquire and maintain digital telecommunications system
- Contract number
- C060100
- Type
- Equipment: CommunicationsEquipment
- Agency
- College at Purchase
- Term
- Jun 1, 2000 → Mar 28, 201110.8 years
- Approved
- Apr 13, 2010
- Status
- Ended
- Amount
- $2,311,402
- Spent to date
- $808,556 · 35% of the amount
Contract-type mix
Share of contract value by type
- Equipment14 contracts$272.6M
- Commodity4 contracts$54.8M
- Service2 contracts$1.4M
- Contract not subject to state pre-audit2 contracts$1.2M
Contracts over time
Contracts started per year
View as table
| Year | Contracts |
|---|---|
| 2007: 0 contracts, $0.0 | 0 |
| 2008: 2 contracts, $2.7M | 2 |
| 2009: 1 contracts, $171.5M | 1 |
| 2010: 0 contracts, $0.0 | 0 |
| 2011: 1 contracts, $1.1M | 1 |
| 2012: 0 contracts, $0.0 | 0 |
| 2013: 0 contracts, $0.0 | 0 |
| 2014: 0 contracts, $0.0 | 0 |
| 2015: 1 contracts, $50.7M | 1 |
| 2016: 0 contracts, $0.0 | 0 |
| 2017: 0 contracts, $0.0 | 0 |
| 2018: 0 contracts, $0.0 | 0 |
| 2019: 0 contracts, $0.0 | 0 |
| 2020: 0 contracts, $0.0 | 0 |
| 2021: 0 contracts, $0.0 | 0 |
| 2022: 0 contracts, $0.0 | 0 |
| 2023: 4 contracts, $4.6M | 4 |
| 2024: 1 contracts, $954.0K | 1 |
| 2025: 0 contracts, $0.0 | 0 |
| 2026: 0 contracts, $0.0 | 0 |
How the Contractor Score adds up
Extensive (A, 100/100): $330M in contracts, works with 12 agencies.
- Contract volume+21.5measured
$330M in current contract value across 22 contracts, more than 98% of scored contractors.
- Recent activity+12.2measured
3 active contracts today; the most recent was approved in April 2024.
- Agency breadth+13.1measured
Contracts with 12 different state agencies and facilities.
- Experience+3.6measured
First contract started in January 1999 (27 years of contract history).
- Contract-type mix+8.3measured
7 contract types; the largest group is equipment (83% of value). Goods and services contracts are 100% of the total.
- Spending vs. value−1.3measured
On 16 completed contracts with spending recorded, spending is 44% of the contract value. Spending below the full value is common (work can finish under budget) and isn't treated as a problem.
- Federal award history0.0unknown
No federal award history found. Scored as neutral.
- Federal registration0.0unknown
No federal contractor registration found. Scored as neutral.
50 + contributions = 107.4, capped at 100Starts at 50. Bars: cool adds, warm subtracts.
Agencies served
Contract value with each agency or facility
- Office of General Services - Purchasing Contracts7 contracts$248.1M
- Office of Information Technology Services - Telecommunications1 contract$62.3M
- Division of Military & Naval Affairs4 contracts$7.0M
- Department of Labor1 contract$5.3M
- College at Purchase1 contract$2.3M
- Office of Court Administration2 contracts$1.2M
- Office of General Services1 contract$1.1M
- SUNY - Health Science Center at Brooklyn1 contract$1.1M
- Bronx Psychiatric Center1 contract$756.7K
- St. Lawrence Psychiatric Center1 contract$445.8K
- Manhattan Psychiatric Center1 contract$429.8K
- College at Potsdam1 contract$165.8K
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Contract figures are public New York State contract records as of Nov 13, 2026: current contract amounts and spending to date as reported. Company details are shown when we can match this contractor to a registered business with confidence.
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