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NY State contractorTelecommunications & Networks

Avaya LLC

State contracts since 1999Updated Nov 13, 2026

Avaya LLC holds 22 contracts worth $330.1M with 12 New York State agencies, most with Office of General Services - Purchasing Contracts; 3 active today. The first started in 1999.

Total contract value
$330.1M
Current contract amounts
Spent to date
$138.3M
42% of contract value
Active contracts
3
$54.6M in active value
Contracts on record
22
Since 1999
Agencies served
12
Most with Office of General Services - Purchasing Contracts
Years active
27
First contract 1999

Contact & company

Business information and how to reach the company.

Address

350 Mt. Kemble Avenue, Morristown, NJ 07960

Leadership

  • Jeff Clarke

    Chief Executive Officer

  • Marylou Maco

    Chief Revenue and Customer Experience Officer

  • Sherri Moyen

    Chief Financial Officer

  • Patrick Dennis

    CEO

  • Danielle Marino

    General Counsel and Chief Compliance Officer

  • Mark Green

    Chief People Officer

Contracts

22 contracts with New York State agencies, active first. Open a row for the full record.

Contracts
DetailsContractTypeContract no.Term

Avaya maintenance and managed services, 73600, 22802, PM20790

OC00053Commodity: Computer hardware and softwareActive

Office of Court AdministrationCommodity: Computer hardware and softwareCommodityOC00053Apr 1, 2024to Mar 31, 2027Apr 1, 2024Mar 31, 2027$953,983$0 spent$0

Onsite technicians for support of Avaya hardware and software, 73600, 22802, PM20790

OC000781Commodity: Computer hardware and softwareActive

Division of Military & Naval AffairsCommodity: Computer hardware and softwareCommodityOC000781Nov 1, 2023to Oct 31, 2028Nov 1, 2023Oct 31, 2028$2,951,177$0 spent$0

Info Tech Umbrella Contract

PM20790Commodity: Computer hardware and softwareActive

Office of General Services - Purchasing ContractsCommodity: Computer hardware and softwareCommodityPM20790Nov 30, 2015to Nov 29, 2030Nov 30, 2015Nov 29, 2030$50,675,000$15,540,349 spent$15,540,349

Year 3 and 4 of telecommunications maintenance, repair, and support 73600, 22802, PM20790

OC000582Service: Data voice and video communication services

Division of Military & Naval AffairsService: Data voice and video communication servicesServiceOC000582Aug 28, 2023to Mar 31, 2024Aug 28, 2023Mar 31, 2024$1,233,270$0 spent$0

Telecommunication system support

OP2333Service: Other / misc. services

Division of Military & Naval AffairsService: Other / misc. servicesServiceOP2333Jul 1, 2023to Oct 31, 2023Jul 1, 2023Oct 31, 2023$196,745$196,745 spent$196,745

VOIP managed phone services, 73600, 22802, PM20790

OC00017Commodity: Communications equipment and supplies

Office of Court AdministrationCommodity: Communications equipment and suppliesCommodityOC00017Apr 1, 2023to Dec 31, 2023Apr 1, 2023Dec 31, 2023$238,500$0 spent$0

Maintenance of avaya communications equipment (OGS contract # pt64524)

T212616Contract not subject to state pre-audit

SUNY - Health Science Center at BrooklynContract not subject to state pre-auditNot pre-auditedT212616Dec 15, 2011to Dec 14, 2016Dec 15, 2011Dec 14, 2016$1,062,805$628,732 spent$628,732

Comprehensive telecommunications equipment & solutions (statewide)

PT64524Equipment: Communications

Office of General Services - Purchasing ContractsEquipment: CommunicationsEquipmentPT64524May 7, 2009to Nov 30, 2017May 7, 2009Nov 30, 2017$171,468,000$40,047,563 spent$40,047,563

Maintenance of multiple telephone switches located at dmna facilities statewide (10/90 state/fed)

CMS0686Equipment: Communications

Division of Military & Naval AffairsEquipment: CommunicationsEquipmentCMS0686Oct 1, 2008to Sep 30, 2011Oct 1, 2008Sep 30, 2011$2,570,789$2,426,094 spent$2,426,094

Maintenance for definity G3R

T000438Contract not subject to state pre-audit

College at PotsdamContract not subject to state pre-auditNot pre-auditedT000438Jul 1, 2008to Apr 8, 2015Jul 1, 2008Apr 8, 2015$165,762$165,762 spent$165,762

Port maintenance lots 1 & 4 installation and maintenance of lucent definity

C002248Equipment: Communications

Office of Information Technology Services - TelecommunicationsEquipment: CommunicationsEquipmentC002248Apr 8, 2004to Sep 30, 2017Apr 8, 2004Sep 30, 2017$62,252,773$47,159,007 spent$47,159,007

Telephone maint

CMS0686Equipment: Communications

Manhattan Psychiatric CenterEquipment: CommunicationsEquipmentCMS0686Mar 1, 2004to Feb 28, 2013Mar 1, 2004Feb 28, 2013$429,808$373,235 spent$373,235

Telephone maint

CMS0686Equipment: Communications

Bronx Psychiatric CenterEquipment: CommunicationsEquipmentCMS0686Jul 1, 2003to Jun 30, 2012Jul 1, 2003Jun 30, 2012$756,694$492,516 spent$492,516

Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)

PT59503Equipment: Communications

Office of General Services - Purchasing ContractsEquipment: CommunicationsEquipmentPT59503Oct 22, 2002to Jan 23, 2008Oct 22, 2002Jan 23, 2008$6,192,332$2,097,285 spent$2,097,285

Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)

PS59504Equipment: Communications

Office of General Services - Purchasing ContractsEquipment: CommunicationsEquipmentPS59504Oct 22, 2002to Jan 23, 2011Oct 22, 2002Jan 23, 2011$315,380$441,102 spent$441,102

Telephone maintenance

CMS0686Equipment: Communications

St. Lawrence Psychiatric CenterEquipment: CommunicationsEquipmentCMS0686Jul 1, 2002to Jun 30, 2011Jul 1, 2002Jun 30, 2011$445,798$237,897 spent$237,897

Networking hardware & software - avaya communication (statewide)

PT57866Equipment: It hardware / software

Office of General Services - Purchasing ContractsEquipment: It hardware / softwareEquipmentPT57866Apr 9, 2002to Apr 8, 2012Apr 9, 2002Apr 8, 2012$6,250,000$14,423,580 spent$14,423,580

Networking hardware & software - avaya communication (statewide)

PS57867Equipment: It hardware / software

Office of General Services - Purchasing ContractsEquipment: It hardware / softwareEquipmentPS57867Apr 9, 2002to Apr 8, 2015Apr 9, 2002Apr 8, 2015$2,156,100$2,091,698 spent$2,091,698

Annual maintenance for the PBX/telephone equip- ment at hudson ST., troy and endicott

CMS0686Equipment: Communications

Department of LaborEquipment: CommunicationsEquipmentCMS0686Apr 1, 2001to Mar 31, 2011Apr 1, 2001Mar 31, 2011$5,312,217$4,241,715 spent$4,241,715

Acquire and maintain digital telecommunications system

C060100Equipment: Communications

College at PurchaseEquipment: CommunicationsEquipmentC060100Jun 1, 2000to Mar 28, 2011Jun 1, 2000Mar 28, 2011$2,311,402$808,556 spent$808,556
Avaya maintenance and managed services, 73600, 22802, PM20790Office of Court AdministrationApr 1, 2024 – Mar 31, 2027Active$953,983
Description
Avaya maintenance and managed services, 73600, 22802, PM20790
Contract number
OC00053
Type
Commodity: Computer hardware and softwareCommodity
Term
Apr 1, 2024 → Mar 31, 20273 years
Approved
Apr 9, 2024
Status
Active
Amount
$953,983
Spent to date
$0 · 0% of the amount
Onsite technicians for support of Avaya hardware and software, 73600, 22802, PM20790Division of Military & Naval AffairsNov 1, 2023 – Oct 31, 2028Active$2,951,177
Description
Onsite technicians for support of Avaya hardware and software, 73600, 22802, PM20790
Contract number
OC000781
Type
Commodity: Computer hardware and softwareCommodity
Term
Nov 1, 2023 → Oct 31, 20285 years
Approved
Nov 21, 2023
Status
Active
Amount
$2,951,177
Spent to date
$0 · 0% of the amount
Info Tech Umbrella ContractOffice of General Services - Purchasing ContractsNov 30, 2015 – Nov 29, 2030Active$50,675,000
Description
Info Tech Umbrella Contract
Contract number
PM20790
Type
Commodity: Computer hardware and softwareCommodity
Term
Nov 30, 2015 → Nov 29, 203015 years
Approved
Dec 1, 2015
Status
Active
Amount
$50,675,000
Spent to date
$15,540,349 · 31% of the amount
Year 3 and 4 of telecommunications maintenance, repair, and support 73600, 22802, PM20790Division of Military & Naval AffairsAug 28, 2023 – Mar 31, 2024$1,233,270
Description
Year 3 and 4 of telecommunications maintenance, repair, and support 73600, 22802, PM20790
Contract number
OC000582
Type
Service: Data voice and video communication servicesService
Term
Aug 28, 2023 → Mar 31, 20247 months
Approved
Sep 19, 2023
Status
Ended
Amount
$1,233,270
Spent to date
$0 · 0% of the amount
Telecommunication system supportDivision of Military & Naval AffairsJul 1, 2023 – Oct 31, 2023$196,745
Description
Telecommunication system support
Contract number
OP2333
Type
Service: Other / misc. servicesService
Term
Jul 1, 2023 → Oct 31, 20234 months
Approved
Jan 3, 2024
Status
Ended
Amount
$196,745
Spent to date
$196,745 · 100% of the amount
VOIP managed phone services, 73600, 22802, PM20790Office of Court AdministrationApr 1, 2023 – Dec 31, 2023$238,500
Description
VOIP managed phone services, 73600, 22802, PM20790
Contract number
OC00017
Type
Commodity: Communications equipment and suppliesCommodity
Term
Apr 1, 2023 → Dec 31, 20239 months
Approved
Jul 3, 2023
Status
Ended
Amount
$238,500
Spent to date
$0 · 0% of the amount
Maintenance of avaya communications equipment (OGS contract # pt64524)SUNY - Health Science Center at BrooklynDec 15, 2011 – Dec 14, 2016$1,062,805
Description
Maintenance of avaya communications equipment (OGS contract # pt64524)
Contract number
T212616
Type
Contract not subject to state pre-auditNot pre-audited
Term
Dec 15, 2011 → Dec 14, 20165 years
Approved
Dec 22, 2011
Status
Ended
Amount
$1,062,805
Spent to date
$628,732 · 59% of the amount
Comprehensive telecommunications equipment & solutions (statewide)Office of General Services - Purchasing ContractsMay 7, 2009 – Nov 30, 2017$171,468,000
Description
Comprehensive telecommunications equipment & solutions (statewide)
Contract number
PT64524
Type
Equipment: CommunicationsEquipment
Term
May 7, 2009 → Nov 30, 20178.6 years
Approved
May 7, 2009
Status
Ended
Amount
$171,468,000
Spent to date
$40,047,563 · 23% of the amount
Maintenance of multiple telephone switches located at dmna facilities statewide (10/90 state/fed)Division of Military & Naval AffairsOct 1, 2008 – Sep 30, 2011$2,570,789
Description
Maintenance of multiple telephone switches located at dmna facilities statewide (10/90 state/fed)
Contract number
CMS0686
Type
Equipment: CommunicationsEquipment
Term
Oct 1, 2008 → Sep 30, 20113 years
Approved
Jan 31, 2011
Status
Ended
Amount
$2,570,789
Spent to date
$2,426,094 · 94% of the amount
Maintenance for definity G3RCollege at PotsdamJul 1, 2008 – Apr 8, 2015$165,762
Description
Maintenance for definity G3R
Contract number
T000438
Type
Contract not subject to state pre-auditNot pre-audited
Term
Jul 1, 2008 → Apr 8, 20156.8 years
Approved
Aug 16, 2010
Status
Ended
Amount
$165,762
Spent to date
$165,762 · 100% of the amount
Port maintenance lots 1 & 4 installation and maintenance of lucent definityOffice of Information Technology Services - TelecommunicationsApr 8, 2004 – Sep 30, 2017$62,252,773
Description
Port maintenance lots 1 & 4 installation and maintenance of lucent definity
Contract number
C002248
Type
Equipment: CommunicationsEquipment
Term
Apr 8, 2004 → Sep 30, 201713.5 years
Approved
Feb 15, 2008
Status
Ended
Amount
$62,252,773
Spent to date
$47,159,007 · 76% of the amount
Telephone maintManhattan Psychiatric CenterMar 1, 2004 – Feb 28, 2013$429,808
Description
Telephone maint
Contract number
CMS0686
Type
Equipment: CommunicationsEquipment
Term
Mar 1, 2004 → Feb 28, 20139 years
Approved
Sep 16, 2004
Status
Ended
Amount
$429,808
Spent to date
$373,235 · 87% of the amount
Telephone maintBronx Psychiatric CenterJul 1, 2003 – Jun 30, 2012$756,694
Description
Telephone maint
Contract number
CMS0686
Type
Equipment: CommunicationsEquipment
Term
Jul 1, 2003 → Jun 30, 20129 years
Approved
Sep 22, 2004
Status
Ended
Amount
$756,694
Spent to date
$492,516 · 65% of the amount
Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)Office of General Services - Purchasing ContractsOct 22, 2002 – Jan 23, 2008$6,192,332
Description
Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)
Contract number
PT59503
Type
Equipment: CommunicationsEquipment
Term
Oct 22, 2002 → Jan 23, 20085.3 years
Approved
Oct 26, 2007
Status
Ended
Amount
$6,192,332
Spent to date
$2,097,285 · 34% of the amount
Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)Office of General Services - Purchasing ContractsOct 22, 2002 – Jan 23, 2011$315,380
Description
Interactive voice resp sys, SVCS & peripherals - avaya INC (STWD)
Contract number
PS59504
Type
Equipment: CommunicationsEquipment
Term
Oct 22, 2002 → Jan 23, 20118.3 years
Approved
Oct 26, 2007
Status
Ended
Amount
$315,380
Spent to date
$441,102 · 100% of the amount
Telephone maintenanceSt. Lawrence Psychiatric CenterJul 1, 2002 – Jun 30, 2011$445,798
Description
Telephone maintenance
Contract number
CMS0686
Type
Equipment: CommunicationsEquipment
Term
Jul 1, 2002 → Jun 30, 20119 years
Approved
Nov 21, 2003
Status
Ended
Amount
$445,798
Spent to date
$237,897 · 53% of the amount
Networking hardware & software - avaya communication (statewide)Office of General Services - Purchasing ContractsApr 9, 2002 – Apr 8, 2012$6,250,000
Description
Networking hardware & software - avaya communication (statewide)
Contract number
PT57866
Type
Equipment: It hardware / softwareEquipment
Term
Apr 9, 2002 → Apr 8, 201210 years
Approved
Feb 28, 2007
Status
Ended
Amount
$6,250,000
Spent to date
$14,423,580 · 100% of the amount
Networking hardware & software - avaya communication (statewide)Office of General Services - Purchasing ContractsApr 9, 2002 – Apr 8, 2015$2,156,100
Description
Networking hardware & software - avaya communication (statewide)
Contract number
PS57867
Type
Equipment: It hardware / softwareEquipment
Term
Apr 9, 2002 → Apr 8, 201513 years
Approved
Feb 28, 2007
Status
Ended
Amount
$2,156,100
Spent to date
$2,091,698 · 97% of the amount
Annual maintenance for the PBX/telephone equip- ment at hudson ST., troy and endicottDepartment of LaborApr 1, 2001 – Mar 31, 2011$5,312,217
Description
Annual maintenance for the PBX/telephone equip- ment at hudson ST., troy and endicott
Contract number
CMS0686
Type
Equipment: CommunicationsEquipment
Term
Apr 1, 2001 → Mar 31, 201110 years
Approved
Apr 19, 2001
Status
Ended
Amount
$5,312,217
Spent to date
$4,241,715 · 80% of the amount
Acquire and maintain digital telecommunications systemCollege at PurchaseJun 1, 2000 – Mar 28, 2011$2,311,402
Description
Acquire and maintain digital telecommunications system
Contract number
C060100
Type
Equipment: CommunicationsEquipment
Term
Jun 1, 2000 → Mar 28, 201110.8 years
Approved
Apr 13, 2010
Status
Ended
Amount
$2,311,402
Spent to date
$808,556 · 35% of the amount
1–20 of 22Page 1 of 2

Contract-type mix

Share of contract value by type

Contracts over time

Contracts started per year

View as table
YearContracts
2007: 0 contracts, $0.00
2008: 2 contracts, $2.7M2
2009: 1 contracts, $171.5M1
2010: 0 contracts, $0.00
2011: 1 contracts, $1.1M1
2012: 0 contracts, $0.00
2013: 0 contracts, $0.00
2014: 0 contracts, $0.00
2015: 1 contracts, $50.7M1
2016: 0 contracts, $0.00
2017: 0 contracts, $0.00
2018: 0 contracts, $0.00
2019: 0 contracts, $0.00
2020: 0 contracts, $0.00
2021: 0 contracts, $0.00
2022: 0 contracts, $0.00
2023: 4 contracts, $4.6M4
2024: 1 contracts, $954.0K1
2025: 0 contracts, $0.00
2026: 0 contracts, $0.00

How the Contractor Score adds up

Extensive (A, 100/100): $330M in contracts, works with 12 agencies.

  • Contract volume+21.5measured

    $330M in current contract value across 22 contracts, more than 98% of scored contractors.

  • Recent activity+12.2measured

    3 active contracts today; the most recent was approved in April 2024.

  • Agency breadth+13.1measured

    Contracts with 12 different state agencies and facilities.

  • Experience+3.6measured

    First contract started in January 1999 (27 years of contract history).

  • Contract-type mix+8.3measured

    7 contract types; the largest group is equipment (83% of value). Goods and services contracts are 100% of the total.

  • Spending vs. value−1.3measured

    On 16 completed contracts with spending recorded, spending is 44% of the contract value. Spending below the full value is common (work can finish under budget) and isn't treated as a problem.

  • Federal award history0.0unknown

    No federal award history found. Scored as neutral.

  • Federal registration0.0unknown

    No federal contractor registration found. Scored as neutral.

50 + contributions = 107.4, capped at 100Starts at 50. Bars: cool adds, warm subtracts.

Agencies served

Contract value with each agency or facility

Browse more

Contract figures are public New York State contract records as of Nov 13, 2026: current contract amounts and spending to date as reported. Company details are shown when we can match this contractor to a registered business with confidence.

RFP Detector is an independent service and is not affiliated with any government agency. Scores are informational.